Can’t Subscribe or Access to Crunchyroll Premium: Here are the Reasons You Should Check and Verify

If you are an anime or manga lover and are looking for information about Crunchyroll, and you can’t subscribe or access Crunchyroll premium, you are at the right place.

This article contains all information related to Crunchyroll, why you can’t get access to the premium, or how to fix it, which will surely kill your queries. So, let us discuss this important topic in detail.

What is Crunchyroll?

Crunchyroll is a dedicated anime streaming service means it is entirely dedicated to anime TV shows. It is a popular and free service with an ad-supported option to stream without any cost.

And for the anime fans, it is a niche service where you know what you are in for. It provides you paid premium options, too, with some payment if you want to ditch ads.

There are many streaming sites, but Crunchyroll and Funimation provide huge anime libraries for the fan.

You will get all access to Crunchyroll’s more than 700 libraries of many popular shows like Demon Slayer, Attack on Titan, One Piece, and Dragon Ball super.

Why Crunchyroll Premium is not working?

Can’t subscribe or access Crunchyroll premium, please make sure that payment was sent with your Billing statements. There are some reasons that you should check and verify.

  • You may have accidentally made more than one account to sign up.
  • Maybe you are not logged in to the account with a Premium membership
  • You must check your Order Status page
  • If you do not see any recent purchases, then there are many chances that you likely have more than one account with an active premium membership subscription.

But do not be panic if your Crunchyroll premium is not activated because it usually takes 4 to 5 days to activate. In the past, many staffers checked in now and then, but that was before they shipped all the programming duties off to Moldova.

Crunchyroll Device Compatibility

The broad device compatibility is one of the best features of Crunchyroll’s cap. And it is an excellent but essential consideration. After all, if you do not have a device to stream it on, what would your point or purpose in a streaming service be?

Crunchyroll is fully compatible with all your default devices, including iOS, Android, computers via most web browsers, but it is compatible with some outliers too.

Here, we mentioned every device where you can stream Crunchyroll on:

  • iOS, Android smartphones, and tablets
  • computer via the web browser
  • PlayStation 4
  • Sony smart TV
  • LG Smart TV
  • Google Chromecast
  • Apple TV

When it is connected to the Apple HomePod Mini, the Crunchyroll app has convinced us that trying to Airplay to intelligent speaker; it refuses to corporate unless when disconnected from Homepod Mini entirely.

How to Fix Crunchyroll?

Crunchyroll is a popular platform, but there may be instances when you try to connect to Crunchyroll and are met with a wide variety of error messages, a black screen, and an unresponsive application because all platforms are not bulletproof.

Like any other streaming platform, many things can stop Crunchyroll from working correctly, and you can’t subscribe or access to Crunchyroll premium without solving those issues.

Following are a few common reasons

  • Ad-blocker interferences
  • Improper VPN settings
  • Problems with the Firewall and many more

Are you facing these problems, then no worries, as we are discussing what to do when Crunchyroll is not loading, follow these steps:

1. Troubleshoot your Internet Connection

You must check whether your internet connection is to blame if Crunchyroll is not working before modifying your VPN, Firewall, and browser settings. So, check whether your router emits a WIFI signal correctly or if your Ethernet cable is plugged in properly.

This problem is common for users connected to public networks because these public networks come with built-in and restrictive firewall settings; if you face it, then switch to another network and see now Crunchyroll is working or not.

2. Check Crunchyroll Server Status

If your Crunchyroll is still not working, you go to a website like to see whether or not Crunchyroll has server issues or is facing downtimes.

In that case, you cannot do anything besides waiting it out and checking back from time to time to check if these servers are back up again.

3. Disable Ad Blockers

If you do not want to pay extra money to get rid of ads, you may have opted to use ad-blockers. But these sometimes can interfere with the function of Crunchyroll. If you are using Google chrome and want to disable your ad-blockers, so follow these steps:

  • Launch Google chrome
  • Type chrome: // extensions in address bar and press Enter
  • Uncheck the enable option
  • And restart your browser

4. Disable Firewall or Antivirus

It is best to have an antivirus installed on a PC, but some software can occasionally mistake and detect regular websites that are harmful. To disable antivirus depends on which antivirus tool you are using.

For safety, we recommend that you must disable your antivirus while watching Crunchyroll.

5. Clear Your Browser Data

Like any other website, Crunchyroll uses your browser’s cached data, which optimizes your user experience. This data can be corrupted when a website gets central data which causes conflict between how it looks now, your browser remembers it.

Its easy solution is to delete all browser data, including your saved passwords too. So, you must make sure that you have them backed up somewhere, or you can even use a reliable password manager.

6. Check Your VPN Settings

While using VPN, even if you are in the US, make sure you are connected with a US-based server. Now, restart your browser or relaunch your Crunchyroll Microsoft Store app and watch your TV show again.

This procedure varies from VPN to VPN, but all VPNs have a similar interface so, navigating them is not all that hard.

7. Reset Crunchyroll App

Crunchyroll is also available in the form of a UWP store app where you can download for free from the Microsoft Store. Sometimes, it causes playback issues itself. If you suspect it, that in this case, reset your store app and try watching anything afterward.

8. Reinstall Crunchyroll App

If you are resetting it and it did not work, then you must consider reinstalling it entirely.

9. Contact Crunchyroll Support

Suppose all the solutions mentioned above do not work, and you still can’t subscribe or access Crunchyroll premium; ask for professional help from the official Crunchyroll Support. It may be a problem with your account details on the cloud, or it may be a Crunchyroll backend issue.


Crunchyroll is an American anime streaming service site that allows you to watch anime videos, manga, dram-CD, video games, and music in streaming. You can find all popular titles, and it makes it possible to use a Crunchyroll subscription without having to sign up for a subscription.

If you find any problem regarding Crunchyroll, you can follow the above-mentioned steps and enjoy your vast anime and manga libraries.