How to Cancel Equifax?- Complete Guideline

Most people ask how to cancel Equifax or are it easy to cancel Equifax. So, you can cancel it whenever you want. Most people sign up to Equifax to view their credit scores.  

And they have no real intention of paying more than £7/ month to see their credit scores so rightfully. For this purpose, they try and cancel the Equifax account, but it seems to be much more complicated than necessary.

It is the easiest to cancel them all. Because of the lack of advertisement, many people do not know the steps and ways to cancel Equifax to a monthly subscription.

In our search, I found that you do not need to sign in to your account or to wait on hold except simply sending an email. In this article, we are discussing this topic in detail.

What is Equifax?

Equifax is a multi-national credit reporting agency for consumers. It collects a lot of information on over 800 million consumers from all over the world. It is one of the big 3 credit agencies, just like the Transunion and Experian.  

This company provides its users with subscription services like fraud protection & credit monitoring. When you notice that these services are no longer helpful, then the time comes to cancel.

If you notice that membership is not worthful now and you are not interested in canceling Equifax membership, this article is just for you.

What are Equifax’s Refunds and Cancellation Policies?

Most people ask about Equifax’s refunds or cancellation policy, or in simple words, it means Equifax offers prorated refunds after canceling credit services. So, the answer is no, and you will not receive a refund for unused days when you cancel your monthly subscription.

In addition, the company does refunds for a canceled yearly subscription. The amount you return depends on the no. of unused months left in your billing period. Here, it would help if you noticed that partial months are not included. 

Most of the members get confused about whether they will get a refund from Equifax. You must note that Equifax company does not offer any refunds on the unused days.

So, according to the company’s team or conditions on refund, the member will surely

How to Cancel Equifax by Phone?

First, it is easy to cancel over the phone by calling (866) 243-8181. You can call 7 days a week between 8 am to 3 am EST. You have to provide all the necessary information for identification. You can also request that your account has canceled.

After cancellation, you need to keep a record of your cancellation. Because in the case of subscription is not canceled and you have to contact Equifax again.

If you have canceled Equifax through phone, write down the confirmation number, the date you called in, the representative’s name, and email the information to yourself for future reference.

How to Cancel Equifax by Email?

You can send an email to with the subject line of “immediate cancellation.” This must contain the email address that you used to sign up for an account after this. You will receive a confirmation email with details of your cancellation.

If you cancel Equifax through email, keep a record of your cancellation.

How to Cancel Equifax by DoNotPay App?

You can cancel any services by using DoNotPay. Similarly, you can cancel it and its subscription service in the simplest way. You can cancel Equifax through DoNotPay in just a few minutes. First, you should open it in your mobile’s web browser.

To cancel Equifax services, you must follow these steps that are mentioned below.

  1. Firstly, log in to the application.
  2. Now, it is time to open the Find hidden Money tab.
  3. Just type in the name of the service you want to cancel (here, write Equifax).
  4. Confirm all the procedures as to write the correct information.

If you cancel Equifax through DoNotPay, it will quickly cancel your subscription and notify you after finalizing your cancellation.

Equifax Customer Support

You can take help by calling Equifax customer support. It is just an effort to log into a dashboard and then cancel your Equifax account. If you cannot find the Equifax button on your device, this option will be your last option to cancel.

You can contact the Equifax customer support team by calling 0800 0142955* and 0333 321 4043**.  This support team is available from 8 am to 8 pm daily.

Once you contact the Equifax support team, then you need to verify yourself before canceling. It would help if you answered a few security questions on the phone and once you pass these security questions, tell them your purpose of the call. 

Here, you must require if any charges may be taken out of your credit card. Equifax should schedule your services to cancel at the end of your subscription month. When your Equifax service is canceled, you will not be able to get any alerts or log in to your Equifax account.

What is the Easiest Way to Cancel Equifax?

In my opinion, the easiest way to cancel Equifax must be an online dashboard. For this, you have to log into your Equifax account. Then select the “my account” tab, and now it is time to select the “product management option” located on the left. In the end, press the button to cancel your account.

Once your account is canceled, you will not receive any security alerts, and you will also not be able to view or Equifax credit score. Another important thing, you will get access during the current month that you have paid for. But there is no need for any further charges.

Can you Cancel Equifax via Post?

This will be the last way to cancel the Equifax account, but it is not as proven. So, you can cancel your Equifax account by writing a post to Equifax. It must be stated that you are not satisfied and want to cancel your Equifax account.

As usual, you need to provide your identity documents with the account details. Before canceling, make sure that you had sent your letter via tracker mail to know when they received your letter or post.

Cancel Equifax Subscription via Equifax Website

There are some steps that one must need to perform to cancel the Equifax membership online. To cancel Equifax subscription, read the below-mentioned steps

  • Go to the official website link
  • Click on the “my account” section
  • Select the “cancel my subscription button” and tap it.
  • Now you will get a confirmation mail of your Equifax subscription cancellation. The company forwarded you this mail. Kindly make sure to retain the mail for future reference.

You can cancel your Equifax subscription over the phone as well.


In this article, all the ways to cancel an Equifax account are discussed. If you live in the UK, you cancel your Equifax account by calling Equifax customer support or canceling Equifax on your dashboard.

I hope this article will help you know how to cancel Equifax and guide you throughout the process of cancellation. If you have any questions regarding Equifax or want to know more, let us know.