How to Cancel Intelius Subscription? (2022 the Ultimate Guide)

If you are not happy with the Intelius subscription, you must be looking for, How to cancel the Intelius subscription?

Here you will find all the guidance regarding canceling the Intelius subscription, the cancel and refund policy, and the reasons for subscription cancellation.

What would you think if you could explore information about people? What would you think if you could reverse phone lockups? It will be an excellent opportunity for everyone; fortunately, Intelius is providing this service.

Let’s Start!

What is Intelius?

Intelius is a private background check company located in Seattle(an industrial city in Washington) owned and operated by PeopleConnect.

InfoSpace executives founded Intelius in January 2003. Intelius allows finding information about people they don’t share publicly, like previous names, addresses, criminal histories, age, and date of birth.

It works by collecting data from billions of public records. The benefit of the subscription is that the information is collected in seconds. The users require minimal effort because they don’t need to track down the governmental agencies and requests individually.

Intelius doesn’t provide free trials, but the user can enter data into the People Search or Reverse Phone lockups and get information such as age, location, and family members, and this search is completely free. Despite all the facilities, there is the possibility that users can search How to can Intelius Subscription?

How to Cancel Intelius Subscription?

Despite all the fantastic and helpful features and reasonable subscription plans, users are not satisfied sometimes and go for, how to cancel Intelius subscription? Here we have discussed all the methods that the user can use to cancel the subscription.

Cancellation through Intelius Website

Follow these to cancel the subscription directly from the website.

  1. Open your web browse.
  2. Go to the Intelius login page.
  3. Log in to your account.
  4. Tap on My Account located at the top bar.
  5. Click on the My Membership button.
  6. Press the Cancel Membership option.
  7. Confirm the cancellation by clicking on Yes.

You will receive the conformational email after the successful cancellation of your Intelius subscription.

Cancellation of Intelius Membership via Phone Call

You can also cancel the subscription by making a phone call. Follow the steps listed below to cancel the Intelius subscription.

  1. Contact Customer service support by dialing 888-445-2727on a business day and make sure you make a call between 7 am to 4 pm PST.
  2. Tell them that you are not interested in continuing your Intelius subscription anymore and want to cancel it.
  3. Tell them all the information related to your Intelius account if they ask.
  4. After canceling your subscription, they will inform you.

Cancellation of Intelius Subscription by Intelius Android App

If you have the Intelius android app on your phone so you can also the subscription quickly. Follow the steps to cancel the Intelius subscription.

  1. Open the downloaded Intelius app on your phone.
  2. Log in to your account.
  3. Click on the Menu.
  4. Click on the Subscription.
  5. Select Intelius.
  6. Click on the Cancel Subscription.

Cancellation of Intelius Subscription by Intelius Apple App.

If you are using an apple device, then follow the following steps to cancel the subscription.

  1. Open the app.
  2. Click on the settings.
  3. Click on your name.
  4. Tap on Subscription.
  5. Select  Intelius.
  6. Click on Cancel subscription.

Cancellation of Intelius Subscription by Using DoNotPay

The most straightforward and efficient method to cancel the subscription is through DoNotPay. If you use this method, your Intelius account cancellation is just a few clicks away.

  1. Open your web browser.
  2. Go to the DoNotPay website.
  3. Click on the Find Hidden Money option.
  4. In the service section, enter the Intelius name you don’t want to use anymore.

You will receive the Intelius subscription cancellation confirmation email within 48 hours from DoNotPay.

Cancellation of Intelius Subscription by Sending Email

If you are not comfortable or facing technical issues with the above-canceling methods, you can request to cancel your subscription by email.

Follow the following steps to cancel the Intelius subscription.

  1. Write an email that contains all the information related to your Intelius account, including first name, last name, date of birth, email address on the account, City, State, and zip.
  2. Request them to cancel your subscription.
  3. Send your email to

Methods that Cannot be Used for Cancellation

The methods that a user can’t use to cancel the subscription are

  1. Cancellation of Intelius subscription via sending a letter.
  2. Cancellation of Intelius subscription in person.

Problems with Free Trials

In Intelius, you enjoy the services for 2 days for free, and after that, you start getting charged, but if you want to enjoy the free trial without being scared of getting charged, you can take advantage of DoNotPay.

You create a virtual credit card that allows you to use free trials without using your billing data. The DoNotPay virtual credit card generator enables you to make the credit card number that you can use to sign up for online service free trials. The generator verifies your payment info without worrying about information exploitation.

Refund Policy

They spelled out in their term and conditions that Intelius does not offer any refund policy. All the sales are final.

In short, all the fees are non-refundable, and Intelius has the right to dispute the cashback and credit card. This is the primary reason for Intelius’s subscription, and there are also many negative reviews regarding non-refundable issues.

Reasons for Intelius Subscription Cancellation

There may be many reasons for subscription cancellation, but the common causes are listed below.

  • Users go for cancellation when they no longer use it.
  • People may cancel their subscriptions when they want to spend their money at another place.
  • They don’t support refunds, so this is the primary reason for subscription cancellations.


  • Intelius offers outstanding services at very affordable prices.
  • Easy to operate, and you don’t need an expert to use it.
  • Apps for Android and iOS users that make access to Intelius easy.
  • When you subscribe to Intelius, you get unlimited background check accessibility.
  • It provides free basic research.
  • All the results and reports are detailed.
  • You can select the payment method that suits you. You can choose either per monthly payment or monthly payment.
  • You can also get Nationwide criminal records.


  • Pricing and trials that Intelius offers are confusing.
  • Scheming pricing for a one-time report option.
  • If you want to know about the charges of the Intelius subscription, you have to wait for a long.

Final Verdict

If you want to get the background history of someone, then Intelius is the best place for it. Intelius provides background check services at reasonable prices compared to other companies. Using the power of the internet, Intelius has made it possible to access information online.

You can also know about the person who is contacting you with an unknown number. But despite all the services, some users go for How to cancel Intelius Subscription? This guide provides you with all the cancellation information, pros and cons, and refund policy.